Human Resources and Operations Assistant

New Hampshire Public Radio (NHPR) is seeking an HR and Operations Assistant to support the daily operational and human resources functions that keep our organization running smoothly. This is a full-time role that offers the opportunity to develop a broad range of skills across operations, human resources, and nonprofit administrative processes in a dynamic media environment.

In this position, you will play a key role in strengthening NHPR’s internal operations by supporting facility services coordination, organizational logistics, administrative workflows, and staff functions. On the HR side, you will assist with administrative tasks in support of recruiting, onboarding, recordkeeping and employee resources to help create a culture and environment in which our employees can do their best work. In both functions, you will help identify and implement improvements that streamline processes and enhance efficiency.

This is a full-time, non-exempt, onsite position based in our Concord, NH office. The role reports to the Human Resources Manager. This position has a budgeted hourly rate of $22.00 – $27.00. We also consider internal equity, among other factors, when deciding compensation. NHPR has a competitive benefits package that includes health, dental, vision, life, short- and long-term disability insurance, as well as paid sick and vacation time, holidays, and a 403(b) match.

Essential Duties Include:
  • Assist with recruiting, including posting positions, screening resumes, scheduling interviews, recordkeeping, reporting and communicating with candidates.
  • Assist with onboarding to help new employees feel set up for success.
  • Maintain accurate and confidential employee records.
  • Assist with planning and execution of special events such as organization-wide meetings, employee engagement events, holiday parties, retirement celebrations, and board meetings.
  • Serve as the welcoming face of NHPR at the front desk.
  • Answer incoming calls from listeners, sign for deliveries and distribute mail.
  • Keep office and shared spaces clean, organized and well-stocked.
Other Responsibilities Include:
  • Answer frequently asked questions from applicants and employees regarding standard policies, benefits and the hiring process.
  • Prepare and manage HR documentation such as offer letters, employment agreements, and personnel files.
  • Support benefits administration, including enrollment, changes, and annual open enrollment.
  • Facilitate quarterly Safety and Wellness team meetings addressing staff safety and wellness.
  • Coordinate with vendors and monitor facility needs.
  • Monitor and maintain auto insurance compliance files.
  • Maintain a list of facility maintenance and repair vendors.
  • Contribute to a positive and inclusive workplace
  • Other duties as assigned, as needed, including special projects, at the direction of the Human Resources Manager.
Qualifications:
  • Strong organizational and time management skills.
  • Excellent communication and customer service skills, with the ability to work effectively both independently and collaboratively.
  • Interest in Human Resources
  • Proficiency with MS Office – Excel, Outlook, Word, and SharePoint.
  • Excellent attention to detail.
  • Comfort in managing vendor relations via phone when necessary, in addition to email, to resolve issues and maintain relationships.
  • Ability to lift 20lbs.
  • At least three years of combined experience in human resources or office operations.
However, we know there are great candidates who may not have all these qualities or who have important skills we may not have outlined above. If this is you, do not hesitate to apply and tell us about yourself

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